Earlier this week I sat in the surgeon’s office waiting for my daughter’s last appointment of the day. No wonder patients get frustrated. We spent 45 min waiting on the doctor and another 35 min waiting to be discharged. After multiple surgeries, the trust factor was there, but the convenience factor… not so much. In today’s fast-paced world, it’s important for providers to offer both trust and convenience. That is one of the main reasons we adopted the Direct Care model. Bypassing the hurdles associated with insurance allows us to get to know our patients well. It also allows us to be flexible whether they need to text a quick question, call the doctor after hours, arrange a quick visit before work, or sit down with the whole family to go over medications. Plus, we understand some emergencies happen evenings and weekends. Basically, Access Med lets us get back to […]